Hello,
the package with the shipment number H1000750060523701072 is to be delivered tomorrow by Hermes.
I ordered it from Purple Culture, Hong Kong.
As I was told in the tracking system of Hermes that my postcode was wrong, I asked Purpleculture.
The employee there gave me the following information:
2020-08-18 02:23

Shenzhen, Departed from SFC warehouse
2020-08-17 14:11

Shenzhen, Arrive SFC warehouse in processing
2020-08-17 08:36

The broadcast was announced to Hermes electronically.
2020-08-16 16:43

Shenzhen, Arrive SFC warehouse in processing
2020-08-16 16:26

Shenzhen, SFC driver pick-up
2020-08-12 14:53

Shipment information sent to SFC

That’s why I didn’t do anything else, I thought, maybe the postcode is not yet stored in the system.
BUT NOW IT IS WRONG!

An employee of Hermes told me that this shipment was on its way to Berlin, to a Mr. Luca de Infanto or similar.

He could not tell me where my parcel is at the moment, but YOU would have to find out.
It is a big book with yellow-black/blue dust jacket, almost 2000 pages, thin print.

Can you please take the appropriate steps? – In China it is night time now, I don’t know if my contact person is still at his place of work.
Nevertheless I will write to him immediately.

Many thanks and best regards
Edith Guba
Steffensweg 155
28217 Bremen
Germany

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